Our Warranty: We Stand Behind Our Sh*t
We don’t hide behind fine print—we stand behind our products. If it fails because of how it was made, we’ll make it right. Plain and simple.
No Receipt? No Worries.
We’re not here to waste your time. If you own the product and it’s got a manufacturing defect, you’re covered—no proof of purchase required.
What’s Covered
✅ Defects in materials or workmanship
✅ Failures during normal, intended use
✅ Full replacement, repair, or refund depending on the issue
What’s Not Covered
❌ Damage from misuse or neglect
❌ Normal wear and tear
❌ Experimental product testing (yes, it happens)
Returns & Shipping Info
To receive a replacement or repair, you’ll need to send the defective item back to us first. But don’t worry—we cover the return shipping. Once we approve your warranty claim, we’ll email you a prepaid return label so you’re not stuck footing the bill.
How to Make a Claim
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Email us at info@hopshottruck.com
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Include a photo (or two) of the issue and a short description
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We’ll review your claim within 2 business days
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If approved, we’ll send a return label
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Once we receive your item, we’ll ship out your replacement or take care of the fix
Warranty Period
Our warranty lasts 2 years for electronic items and 5 years for non-electric items from the date you got the product. As long as you’re using it the way it was meant to be used, you’re covered.
Still Have Questions?
We’re real humans. If you’re not sure whether your issue is covered, reach out—we’ll figure it out together.
